Reference

How mpo187.com Handles Your Personal Data

Your personal data belongs to you — mpo187.com collects only what is necessary to operate your account, process payments via DANA, OVO, GoPay and QRIS, and keep your…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction privacyYour right to access & deleteEncrypted account storageContact us anytime to review your data
mpo187.com How mpo187.com Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to review, correct or remove personal data we hold on your account, our privacy support team is reachable seven days a week. Whether you prefer live chat, email or our dedicated privacy form, we aim to acknowledge every request within 24 hours and resolve it within five business days — including requests related to your DANA, OVO or GoPay payment history.

Team online

Live Chat — 24 / 7

Open the chat widget on any page of mpo187.com to speak with a privacy-support agent directly. Available around the clock, including public holidays, for account data queries and deletion requests.

Email Privacy Request

Send a detailed written request to our privacy inbox. Include your registered email and the specific data you want to access or remove. We respond within one business day and resolve within five.

In-Account Privacy Form

Log in, head to Account Settings, then select Privacy & Data. Submit a structured request form there; it routes directly to our data-handling team without passing through general customer support queues.

DATA HANDLING STANDARDS

Six Ways We Protect Your Information

From the moment you complete a deposit via GoPay in Bandung to the moment a withdrawal confirmation lands in your OVO wallet, your data moves through encrypted channels only.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA, OVO, GoPay and QRIS transaction details — is encrypted using industry-standard TLS protocols. No payment detail is ever stored in plain text on our systems.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand which account features you use most. You can review and withdraw cookie consent at any time through the cookie preference panel in your browser or account settings.

Account Security Controls

Two-factor authentication is available for every account. We recommend enabling it under Account Settings so that even if your password is compromised, your personal data and payment history remain inaccessible to anyone but you.

Data Retention Schedule

Transaction records linked to QRIS and bank transfers are kept for the period required by applicable financial regulations, then deleted. Non-transactional data — such as browsing preferences — is purged after 12 months of account inactivity.

No Third-Party Data Sales

We do not sell, rent or licence your personal information to marketing networks or data brokers. Data is shared with payment processors — DANA, OVO, GoPay, QRIS — only to the extent needed to complete your transaction.

Your Right to Request Changes

You may request a full copy of your stored data, ask us to correct inaccuracies, or request deletion of non-regulatory data at any time. Requests submitted via Live Chat or the in-account Privacy Form are processed within five business days.

Your Privacy Questions, Answered by mpo187.com

The questions below cover the most common data-privacy concerns we receive from account holders across Indonesia — from how payment records are stored to how you can request full deletion of your account data. If your question is not listed here, reach us via Live Chat available 24 hours a day.

We collect your name, email address, phone number and country of residence at registration. Once you make a deposit, we also record the payment method — DANA, OVO, GoPay or QRIS — the amount, and the timestamp, for account verification and dispute support.

Payment details are passed directly to the relevant payment processor and never stored in full on mpo187.com servers. We retain only a masked transaction reference and timestamp, which is the minimum needed for withdrawal verification and dispute resolution.

Non-transactional data such as session logs and browsing preferences is deleted after 12 months of inactivity. Financial transaction records are held for the period mandated by applicable regulations, after which they are permanently removed from our systems.

Yes. Log in, go to Account Settings, then Privacy & Data, and submit a data-access request. We compile a structured report of all data we hold and deliver it to your registered email address within five business days of your request.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transactions. We do not share, sell or licence personal data to advertisers, marketing networks or data brokers under any circumstances.

Contact us via Live Chat or the in-account Privacy Form and specify which data you want removed. We process deletion requests within five business days. Note that regulatory-required financial records cannot be deleted early; all other data is removed promptly.

We use session cookies for login continuity and analytics cookies to improve account features. You can view active cookies and withdraw consent at any time through the cookie preference panel found in your browser settings or under Account Settings on the platform.